Clients that are using our Social Media Presence service will see some changes in their monthly reports and online reporting view. The goal of the reporting is to deliver improved metrics on your Facebook and Twitter campaigns with regards to audience building, reach, interaction, content activity and progress.
FaceBook Analytics Report

FaceBook Online Reporting View

Twitter Analytics [...]

The social network known as Twitter has been around for a while now. At first it seemed quirky and trendy. After all, who would want to read and write in 140 -character constraints? It turns out, millions are, all around the world! People have a lot to say! We have been forging this new territory [...]

Google recently added a real time widget to their Search Results Pages (SERPs) in an effort to integrate the growing volume of social media, breaking news, and blogosphere content into the Google Index. The Google Real Time search widget is triggered when the volume of content in the RightNowosphere reaches a certain trending [...]

The Fed’s want to intervene, and regulate the flow of commercial communication in Social Media channels. In a nutshell, they want anyone that blogs, Tweets, reviews, recommends, or writes about a product (and receives compensation to do it) to wear an arm band that identifies them as an “advertiser.” Ok, I made the [...]

We should have seen it coming. As texting became a major league means of communication, voyeuristic and exhibitionist texting took hold in the form of social media web sites. Just when businesses were beginning to scratch their heads and throw up their arms with frustration on how to connect with potential customers, the customers came [...]

Twitter has become the hottest trend in Internet Marketing over the past several months and here at RightNow Communications we have spent hours studying its patterns and testing how the medium could help our client base.
I have found that for a singular business in one particular location, Twitter is probably not the best use of [...]