The new year brings time to reflect on the previous year and finalize plans for the new one. It’s good to take the time to look back on the efforts put forth the previous year to help you plan the next. Small business owners are stretched in more ways than ever before. But opportunity doesn’t [...]

Is your organization actively monitoring what people are saying about your product, service and staff on the Internet? If not, you should be! Comments and reviews can be left about you and your business on thousands of blogs, review sites, forums, local portals, and even directly with the search engines. The time to act (or [...]

Don’t know what CYA is? Keep reading! This month I had the unpleasant task of wrestling with MySpace to recover a trademarked name that was being used on their network. MS was good about the whole process, and returned the account to its rightful owner – the registered owner of the trademark. A lot of [...]